Read how I handle your personal information in this policy.
Personal information that I register
Practice Ikiru registers your personal information because you are a client at practice Ikiru and/or because you have provided this data to me by your own volition. Below you can find an overview of the personal information that I register:
- First and last name;
- Telephone number;
- Email address;
- Date of birth (DOB);
- Date of treatment;
- Client file (background and treatment information).
For which purpose and on which basis I process personal information
Practice Ikiru processes your personal information for the following purposes:
- To send newsletters;
- To contact you if necessary, for example to be able to execute your (treatment) agreement or to start a client file (required by law under the Medical Treatment Agreement Act, the WGBO). Your file contains notes about your state of health and information about any examinations and treatments that have taken place.
Practice Ikiru also registers personal information when I am legally obliged to do so, such as data I need for filing my income tax return.
How long I keep personal information
Practice Ikiru keeps your personal information no longer than strictly necessary in order to realise the purposes for which your information is collected, and for as long as am legally obliged, for example on behalf of the Tax Authority. The information in the client file is stored for 15 years, as required by the WGBO.
If you are subscribed to my newsletter, I will keep your email address until the moment you unsubscribe. If you subscribed to my activities either through my website or another channel, I will keep your personal information for up to three months after this activity has concluded in order to be able to send you relevant information afterwards. If you issued personal information in correspondence, I will keep this for no longer than reasonably needed for the purpose to which you issued the information.
Sharing personal information with third parties
As your therapist I am the only person with access to the information in your file. I have a legal obligation of confidentiality (secrecy law).
The information in your file can be used for the following purposes. This will only take place with your express permission;
- To inform other healthcare providers, for example after the conclusion of the therapy, or with a referral to another practitioner;
- To be used for observation, during my absence;
- To be used anonymously during peer review;
- A small portion of the information from your file is used for my financial administration, done by me or an accountant. I enter into an agreement with third parties to ensure an equal level of security and privacy of your information. Practice Ikiru remains responsible for these processings.
If for any reason I want to use your information, I will inform you first and ask for your explicit permission.
Cookies, or similar technologies, that I use
Practice Ikiru uses only technical and functional cookies that do not infringe your privacy. A cookie is a small text file that is placed on your computer, tablet or smartphone during your first visit to this website. The cookies I use are necessary for the technical functioning of the website and your ease of use. They assure the website works as it should. To protect your privacy IP addresses are not stored or sent. You can opt out of using cookies by adjusting your browser settings to not save cookies. Here you can also delete any previously saved data.
Consult, correct or delete personal information
You have the right to consult, correct or delete your personal information. You also have the right to retract your permission for data processing or to object to the processing of personal information by practice Ikiru. Note that deletion is not always possible with regard to the law (as is the case with the retention obligation determined by the Tax Authority and WGBO). You have the right to data transfer. This means you can submit a request to me to send the personal information I possess to you or another organisation, as identified by you, in a computer file. You can submit a request for inspection, correction, deletion, data transfer of your personal information or a request to retract your permission to the processing of your personal information to firstname.lastname@example.org. I will respond to your inquiry as soon as I am able, but certainly within two weeks. Practice Ikiru also wants to point out the possibility to lodge a complaint with the national regulatory authority, the Dutch Data Protection Authority (AP). You can do so by using the following link:
How I secure personal information
Practice Ikiru takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unlawful disclosure and unsollicited change. If you feel your data is not sufficiently protected or there are signs of misuse, contact me on email@example.com.
Marta Font Pagès
+31 (0)6 4529 8952